Roller door repairs

Roller door repairs, residential and light commercial

Roller door repairs need someone who works on them daily. The curtain, the drum, the barrel spring and the guides are all specific to this door type, and we are on them every day from the bridge to the Brynderwyns.

The Garage Door Group ute and trailer loaded with roller door coils outside a shed

What goes wrong on a roller door

The curtain has come out of the guides

Usually after the door has been hit, or run when something was in the way. The curtain needs re-seating and the guides checking for damage, and forcing it makes the damage worse.

The door is heavy or will not stay up

The spring inside the barrel has lost tension or broken. Like a sectional door spring, this is under load and is not a DIY repair.

The motor runs but the door does not move

Typically the drive coupling, the drum or the manual override has been left disengaged. It is often a quick fix once someone has eyes on it.

Grinding or scraping in the guides

Grit, corrosion or a guide knocked out of alignment. Left alone it wears the edge of the curtain, which is the expensive part.

The door has stopped part way

Limits out of adjustment, an obstruction, or a fault in the opener. We diagnose it on site rather than guessing.

Doors we work on

  • Residential roller doors, any brand
  • Light commercial COLORSTEEL® and Zincalume roller doors
  • Farm shed and workshop doors
  • Doors we did not install, which is most of them
  • Breakdowns where the business is stopped, prioritised the same day where we can

When repair stops making sense

A curtain that is corroded through, badly deformed along its length, or a door so old that no parts remain available is usually past economic repair. We will tell you when that point has been reached rather than selling you a repair that will not last, and a new roller door is one of the more affordable doors to fit.

See new roller doors
A pair of new white residential roller doors on a Rodney home

Why work with us

Made in New Zealand

Windsor manufacture our sectional and roller doors at their South Auckland facility. They've been supplying quality garage doors across NZ for almost 30 years, and we're proud to be their trusted partner servicing from the Harbour Bridge to the Brynderwyns.

Two week turn-around

From quote acceptance to installation, we work hard to make it a seamless process. If required, we can have your door operational in two weeks. Architectural doors require a longer lead-in time.

Same day urgent repairs

Has your door failed? Car stuck inside? We can normally get a technician with you the same day. If not, we will point you in the right direction to get a speedy outcome.

10 year warranty

Our Windsor made COLORSTEEL® range is engineered locally to withstand the toughest conditions. This industrial grade durability comes with a rock-solid 10 year warranty. Choose COLORSTEEL®. Trusted by Kiwis.

Local knowledge

Locally owned, serving Warkworth, Mangawhai and Silverdale. We know which products last in North Auckland conditions.

40 years trade qualified

As a qualified plumber, Chris sets the 'tone' in the business amongst his colleagues. A stickler for standards, there are no shortcuts. The core philosophy is "Do it once, do it right". Quality service; quality product; happy days...

Fair & Reasonable

Like most businesses, we offer FREE, no obligation quotations. Our prices are very 'fair and reasonable' and tailored to suit most budgets.

Talk to the owner

Call us today and Chris will take your call direct and answer your questions. If you need a new door, he'll measure and quote and often install it. No sub-contractors or middle people. Keep it simple...

Common questions

Please do not try. The curtain is under spring tension from the barrel above, and forcing it back into the guides almost always bends the edge of the curtain. That turns a straightforward repair into a curtain replacement, which is most of the cost of a new door. Leave the door where it is, do not run the motor, and call us. Getting it re-seated properly takes us far less time than fixing a bent curtain.

From the bridge to the Brynderwyns

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Talk to Chris, not a call centre

Drop us a line and we'll come back to you within 24 hours. Quotes are free and carry no obligation.

5.0 from 49 Google reviews

We're a family business. Chris owns it, quotes it and answers the phone himself, so you get a straight answer the first time you ask.