Remotes
Replace a lost or faulty garage door remote
A garage door remote that has stopped working is usually a flat battery rather than a fault. If it is not, we handle garage door remote replacement for any opener, including a garage door opener remote or a spare garage remote, coded on site.
Try this first
Most remotes that stop working are not broken. Four things fix the majority of them, and none of them costs anything.
- Step 1
Replace the battery. This is the answer more often than everything else combined.
- Step 2
Check the remote is still programmed to the opener, particularly if the power has been off.
- Step 3
Make sure nothing is blocking the signal between the remote and the opener.
- Step 4
Reset the remote and reprogram it to the opener. If that fails, call us.
The remotes we carry
Windsor's own remotes, plus universal handsets that suit most of the openers already on walls around here.
Programming a remote
The process is much the same across most openers.
Find the learn button on the garage door opener itself, usually on the motor head under a cover.
Press and release the learn button, then press and hold the button on the remote you want to program.
Release it when the opener lights blink, then test the remote through a full open and close.
If it will not take, the opener may have reached its remote limit, the remote may not be compatible, or the learn function may have failed. That is when it is worth calling us instead of buying another remote.
What we can supply
Original remotes for the openers most doors in this region are running. Tell us what is on your wall, or send a photo of the motor head, and we will match it.
These work with most openers, but compatibility is not guaranteed across every model. Tell us your opener and we will tell you whether a universal will work before you buy one.
A second or third remote for another vehicle, or an external keypad so nobody has to carry one at all.
Why work with us
The sectional and roller doors we fit are manufactured at Windsor's Auckland facility. Building them here is what keeps the wait between quote and installation short.
Expect about two weeks from accepting the quotation to installation day. Specialist architectural doors and powder coated finishes take a little longer.
If your door has failed and the car is stuck inside, we aim to be with you the same day, and we will tell you straight away if we cannot.
Our best-selling range is locally manufactured NZ COLORSTEEL, with a 10 year warranty against defects. Standard non-COLORSTEEL doors carry 2 years.
Locally owned, serving Warkworth, Mangawhai and Silverdale. We know which products last in North Auckland conditions.
Our team gets it right the first time, which is why the Google reviews read the way they do.
Competitive rates, and we measure up and quote before you commit to anything.
Chris handles your job start to finish. No account manager in between.
Common questions
Typically one to three years, depending on how much the door gets used. The classic symptom of a dying battery is a remote that only works when you are close to the door, or one that works some days and not others. It is the first thing to change and it costs almost nothing, so try that before assuming the remote or the opener has failed.
Usually, but not always. Universal remotes work with most openers, and whether one will work with yours depends on your specific opener model rather than the brand alone. Check compatibility before you buy, or tell us what opener you have and we will check for you. It is a short conversation that saves people buying a remote that will never pair with their door.
Yes, provided it is compatible with your opener. Bring it in or tell us the model of both the remote and the opener, and we will confirm whether it will pair before anyone makes a trip. If it will not pair, we will tell you what will. There is no point in either of us spending time on a handset that was never going to work.
It can be, particularly if it was lost along with anything that identifies your address. Most modern openers use rolling codes, which makes a found remote much less useful to anyone than it used to be, but the safe move is still to delete the lost remote from the opener's memory and reprogram the ones you have kept. We can talk you through that or do it for you.
Intermittent operation is usually a dying battery, so change that first. If a fresh battery does not fix it, the next most likely causes are radio interference near the opener, often from a new LED light or a nearby device, or a receiver in the opener that is starting to fail. The last of those is a repair rather than a remote problem, and we can test it on site.
Find the learn button on the opener itself, usually on the motor head under a cover. Press and release it, then press and hold the button on the remote you want to program, releasing it when the opener lights blink. Test the remote through a full open and close. If it will not take, the opener may have reached its remote limit or the handset may not be compatible.
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Talk to Chris, not a call centre
Drop us a line and we'll come back to you within 24 hours. Quotes are free and carry no obligation.
We're a family business. Chris owns it, quotes it and answers the phone himself, so you get a straight answer the first time you ask.